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Sir Python

Posted: Thu Mar 08, 2018 10:34 am
by Princess|ComPet
Hi everyone,

We have a new Limited Edition pet out in the Shop. Sir Python will be available for a few more days! Make sure to grab it before it's too late!

We have added more pets in the shop too, some of them haven't been around before so we hope you enjoy them too.

Re: Sir Python

Posted: Thu Mar 08, 2018 9:17 pm
by Mayhem
there was a bugg on the pet shop!

when i logged in i saw new pets like the shadow fulock... it then costed me 500diamonds each so i bought 2x BUT then to my suprice when i logged out and rentered the game they now cost 100k gold instead.

So my question is now, will my 1000x diamonds be refunded?

even sent a case ingame but havent heard anything yet (24h) ago.

Dont worry, the diamonds will get burned in some other fasion :)

Re: Sir Python

Posted: Fri Mar 09, 2018 10:41 am
by Princess|ComPet
Mayhem wrote:there was a bugg on the pet shop!

when i logged in i saw new pets like the shadow fulock... it then costed me 500diamonds each so i bought 2x BUT then to my suprice when i logged out and rentered the game they now cost 100k gold instead.

So my question is now, will my 1000x diamonds be refunded?

even sent a case ingame but havent heard anything yet (24h) ago.

Dont worry, the diamonds will get burned in some other fasion :)


Hey Mayhem,

It wasn't a bug, that was just an error from our side and we corrected it asap. We checked your account and we saw that you bought two of those so yes we will refund your 1000 diamonds. I am sorry for the inconvenience. Thank you for reaching out to us.

Re: Sir Python

Posted: Fri Mar 09, 2018 1:10 pm
by Mayhem
very nicly handled!

im impressed on how smooth and well handled this was!

Keep up the good work!

Re: Sir Python

Posted: Fri Mar 09, 2018 2:24 pm
by Princess|ComPet
Mayhem wrote:very nicly handled!

im impressed on how smooth and well handled this was!

Keep up the good work!


You are welcome!

Re: Sir Python

Posted: Fri Mar 09, 2018 6:50 pm
by NotSure
Astral Nogard - "Rare" in the shop, "Legendary" in the book (whatever, it doesn't matter).

Re: Sir Python

Posted: Fri Mar 09, 2018 7:54 pm
by Mayhem
i hope this pet stays at 500 diamonds, i just bought 2 :D

Re: Sir Python

Posted: Mon Mar 12, 2018 3:55 pm
by Princess|ComPet
NotSure wrote:Astral Nogard - "Rare" in the shop, "Legendary" in the book (whatever, it doesn't matter).


NotSure,

Thank you for letting us know! That's an error. It's suppose to be Rare in the book.