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Connection issues?

Posted: Tue May 23, 2017 4:29 pm
by Pines
Anyone having connections issues with the server? Seems like the update is up but I can't connect to the servers. Not sure if I'm the only one having this problem.

Re: Connection issues?

Posted: Tue May 23, 2017 4:30 pm
by Oleg
No but I am continually getting messages saying I need to update to the new version, even after downloading and installing the new version, so I can't launch the game. Windows version.

Re: Connection issues?

Posted: Tue May 23, 2017 8:18 pm
by kobars
Oleg wrote:No but I am continually getting messages saying I need to update to the new version, even after downloading and installing the new version, so I can't launch the game. Windows version.


Me too!

Re: Connection issues?

Posted: Tue May 23, 2017 8:27 pm
by ZeroHero
Opening the site
https://competgame.com
from my mobilephone ends in the maintance window. (all fine from PC)

While opening
https://competgame.com/site/home
works just fine. (also on mobile)

------
Installing the app now, will see if it works for me.

Re: Connection issues?

Posted: Tue May 23, 2017 9:22 pm
by ZeroHero
game working fine for me.

But well I manually deinstalled the game before the download and install from (Edit: Mobile version)
https://competgame.com/site/download

Re: Connection issues?

Posted: Tue May 23, 2017 9:54 pm
by Oleg
I tried uninstalling too, and deleting the folder which was left after uninstall, but it didn't make any difference.

Re: Connection issues?

Posted: Wed May 24, 2017 7:46 am
by Princess|ComPet
Everyone,

Always make sure to uninstall the previous game when downloading a new update (Pro edition). Sometimes it works without uninstalling but sometimes it won't. Restarting the device might help too (mobile devices) every device react differently.


Oleg wrote:I tried uninstalling too, and deleting the folder which was left after uninstall, but it didn't make any difference.


Oleg,

Are you still not able to download the game? Which version are you trying to download? Make sure to restart your device after you've uninstalled the game and try to download the game after the restart.

Re: Connection issues?

Posted: Wed May 24, 2017 6:46 pm
by kobars
After I tried the update and it didn't work I used the uninstall Compet that was now in the top part of my windows start menu. After uninstalling I restarted the pc, downloaded then installed Compet. It worked for me.

Re: Connection issues?

Posted: Wed May 24, 2017 6:51 pm
by Oleg
Princess|ComPet wrote:Oleg,

Are you still not able to download the game? Which version are you trying to download? Make sure to restart your device after you've uninstalled the game and try to download the game after the restart.


It was fine when I tried after the patch today.

Re: Connection issues?

Posted: Mon May 29, 2017 8:48 am
by Princess|ComPet
Oleg wrote:
Princess|ComPet wrote:Oleg,

Are you still not able to download the game? Which version are you trying to download? Make sure to restart your device after you've uninstalled the game and try to download the game after the restart.


It was fine when I tried after the patch today.


Glad to hear!