Page 1 of 1

Please send your support cases through our website

Posted: Wed Feb 28, 2018 11:32 am
by Princess|ComPet
Hi guys,

we always love hearing from you but posting your support cases on the forum is not the best way for our support team. If you need help, please don't hesitate to email us directly from

If you log in and send a support case, they can easily handle it from there due to having access to your personal details.

The other option would be to email: but note that it will take longer to solve your problem due to not having access to your personal info right away.

You are more than welcome to post on the Feedback section here on the forum but please keep in mind that we can handle the more complicated cases sent from our website.